| Important Notes
Shipping Policy All goods will be sent by Australia post as soon as the payment is received
and the usual delivery time is 4 working days within Australia and 10 working days to any other country.
Postage
The Amount of your order as calculated on our website
does
not include frieght with in Australia. A fixed amount
of $25 for shipment
outside Australia applies.
Currency
All prices on the website are quoted in Australian Dollars
(AUD) and include the
Australian Goods & Services Tax (GST)
Payment Methods
We accept payments by Visa, Mastercard, Bank cheque,
Direct Deposit and
money order
Lost or Damaged Goods
All goods are examined prior to packaging to ensure
they are sent in good condition. They are packaged carefully
to ensure there is a minimal chance of damage during transit.
If goods are lost or damaged during transit, we will
replace them. If you receive an incomplete or damaged
consignment, E-mail on mzand@kitchengadgets.com.au immediately upon receipt
and we will organise for the damaged goods to be returned
and replaced.
Return Policy
Returns will be accepted within 48 hours from dispatch.
Goods returned within this period are subject to a 20% of handling charge
unless the goods are found to be faulty. Goods will be exchaned after providing proof of payment.
Out of stock items
We endeavour to keep stock in hand, but can't always
achieve that. We are rarely out of stock for a long period of time.
We will advise our customers within "7" business days if goods are not available or delayed in delivery.
Discount & Pricing Policy
Discount & prices are subject to change without
prior notice.
Privacy Policy
We are committed to protecting your privacy. We will
only use the information that we collect about you lawfully.
We collect information about you for to process your
order and to provide you with the best possible service.
We will not e-mail you in the future unless you have
given us your consent.
The type of information we will collect about you includes:
* your name
* address
* phone number
* email address
* credit/debit card details
We will never collect sensitive information about you
without your explicit consent.
The personal information which we hold will be held
securely in accordance with our internal security policy
and all online payments
on the website are done via 128 bit SSL Encryption
For further information contact
Kitchen Gadgets
New South Wales
Name: Mehrdad Zandipour
Phone: (02) 9604 2347 Fax: (02) 9604 4302
Email: mzand@kitchengadgets.com.au
Website: www.kitchengadgets.com.au |